Contact us

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Email support@shottrackerocr.com

Frequently asked questions

Do I need an account to use ShotTrackerOCR?

No. The current version is local-first and does not require an account. Your shooting sessions are stored on your device.

Where is my shooting data stored?

On your iPhone, in the app's local storage. The current version does not upload your session data to our servers and does not provide cloud sync.

The OCR read my numbers wrong. What should I do?

OCR can be affected by glare, blur, angle, crop, lighting, or display quality. Always review the detected values on the confirmation screen and correct anything before you save. For best results, fill the frame with the result display, avoid glare, and hold the phone straight on.

Does the app keep my result photos?

The app does not intentionally retain the original result image after you save or cancel a session. Photos already in your iPhone photo library stay there unless you delete them yourself.

Can I edit or delete a saved session?

Yes. You can edit or delete saved sessions in the app's history. Deleting the app removes its local data from your device, subject to your iOS backup settings.

How do I delete all my data?

Because the current version stores data locally and does not use accounts or cloud storage, you can remove your data by deleting sessions in the app or by deleting the app. There is no server-side account to delete in this version.

Is there a web portal, coach dashboard, or cloud backup?

Not yet. The web portal, cloud backup/sync, family and coach dashboards, and related features are planned and labeled Coming Soon. They are not available in the current release.

Which devices are supported?

ShotTrackerOCR is an iOS app. Specific iOS version and device requirements will be listed on the App Store product page when the app is available.